Kids wardrobe Privacy Policy
Our contact details
Name: kids wardrobe
Office address: 9 Bitterne Place, Stoke-on-Trent, ST2 0HD
E-mail: sales@size4kids.co.uk
This Privacy Policy governs the manner in which kids wardrobe collects, uses, maintains and discloses information collected from users (each, a “User”) of the http://18.130.73.37 website (“Site”). This privacy policy applies to the Site and all products and services offered by kids wardrobe.
The type of personal information we collect
We currently collect and process the following information:
- Personal contacts for example, name and contact details including your address, telephone number, details about your order, and your billing information (where you are purchasing products).
- We also collect details of your interactions with us through our email. We also collect information about the purchases that you make, your saved items, your payment information, any complaints and comments that you make and your shopping preferences.
- When you visit our website, we will also automatically collect information and personal data about your IP address, operating system and browser type. We do this to help us analyse how users use the websites. We also collect information about your activities on our websites, for example what device you are using and what products you’re looking at.
- Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- to provide you with the products that you have purchased from us
- to take payments for the products that you have purchased and to give refunds or exchanges
- to provide customer service
- to improve our website
- to research trending products
- To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
We do not, and will not, sell any of your information. However, we do share your information with a number of third parties to enable us to provide our products and services to you.
We will use a number of selected third parties to help us to provide you with products, services and to market to you. In particular, we disclose your information to:
Companies that do things to get your purchases to you, such as payment service providers, delivery companies and platform to manage online sales process.
Our trusted service providers, such as advertising partners, website hosts and other third parties who provide services to help us to tailor our marketing to you. Companies such as social media sites, including Facebook and Google.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting sales@size4kids.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\’s own terms and policies.
How we store your personal information
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at sales@size4kids.co.uk if you wish to make a request.
We always give you the choice of whether or not you wish to receive marketing communications from us.
By contacting us at sales@size4kids.co.uk you can tell us that you do not wish to receive marketing communications from us and we will update your records. You can also click on the unsubscribe link in your account section or if you do not have an account any marketing emails.
Changes to this privacy policy
kids wardrobe has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at character.fashion@gmail.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Updated 18.10.2021
